Having been a fairly longtime smoker now, living in the Dallas Texas area I was more than a little put-out when the additional state tobacco taxes were approved, and then put into service at the beginning of this year. Naturally I didn’t want to sacrifice the quality of my smoking pleasure, but by gum I wasn’t about to start paying an extra $10 per carton of my then favorite brand. Add to this that my wife is a smoker as well, and that doubles what we’d be paying out. I’ve heard of and played around a little with rolling my own cigarettes in the past, but I never really invested the time or money into rolling my own cigarettes in a more serious fashion until this last tobacco tax passed.
Enter Rollyourown.com. Actually an associate at work turned me on to them, but me being the skeptic and frugal person I try to be, I did quite a bit of tobacco web site and price comparing before finally placing an order with Rollyourown.com.
About Rollyourown.com
To begin with, as far as I could find at the time (many months ago), Rollyourown.com had the best prices for tobacco, cigarette tubes, and even the machines to insert the tobacco. Add to this a quick, pretty easy and friendly navigation system with good product descriptions, a user-friendly shopping cart, an on-going archived purchase records that trigger to a recently purchased hot links list for easy re-order, make this site over all, a very pleasant experience. Rollyourown.com also offers several shipping options, including a flat rate ups option for a great saving on shipping rates.
While Rollyourown.com doesn’t process orders over the weekend, they are still very geared to customer service. Once you place an order you will receive an automated email that your order was accepted. As soon as the order is packed and shipped you’ll get a follow-up email letting you know the order has been shipped. At this point you can visit your profile at Rollyourown.com and get the shipping code and follow it’s travel progress at the respected shipper’s web site. I’ve never had any troubles with Rollyourown.com or my orders ( and I’ve ordered many times now) so I can’t really speak about their in-person customer service, but I can only presume that it would be great like their web site services.
My experience over all at Rollyourown.com has been very pleasant and I can safely say that I’ll be a longtime customer as long as there aren’t any wild or dramatic changes in their pricing or service level.
