Alpine Access is a very good company that hires people to work from home. Alpine hires people to do customer service/sales work from their home. Don’t let the sales part scare you off, it’s not “real” or pressure sales, you just need to offer customers additional products and services. It is part of the scripts and there is no serious pressure to “sell” anything other than offering customers these additional options. There are no fees to work for this company.
Currently, Alpine only hires in certain states so you will need to complete the initial online application, which is a short form, and a generated email from the company will respond if they are hiring in your state. Right now, they are only hiring in Colorado, Texas, Arizona, Florida, Oregon, and Utah but that can change at any given moment. If they are not hiring in your state, keep checking back because they are expanding and it is a very good work from home opportunity with a great company.
In order to work for Alpine Access, you need to meet their equipment requirements, which include having a fairly new and reliable computer or getting upgrades on your computer. You will need Windows 2000 or XP, at least a Pentium II 300 Mhz processor, but you probably need more than this, 1Ghz processor is preferred. At least 250 MB of RAM or memory – you will need more if you use a lot of graphics on your computer, at least 10 GB of free space on your hard drive, a reliable anti-virus program, DSL or Cable high-speed internet, and an analog phone – no digital phone service. Calls come through your phone line, so you won’t necessarily need long distance, but it’s good to have unlimited long distance if your area has it.
The application process can be short or long, depending on their hiring needs. The first process is to complete the pre-interview screening, if you pass this part you will need to complete a voice audition so Alpine can evaluate your voice. Don’t have kids screaming or dogs barking in the background, be sure your environment is quiet during this voice audition and any interview for that matter. This is a customer service job and you will need to have a quiet work environment in your home. If you pass the voice audition, you will be scheduled for an interview.
After the interview, if Alpine has opportunities that fit your skills and availability you will be offered a job. You can choose your own hours based on the needs of Alpine’s clients. You are able to work Monday through Friday and four hours on the weekends. You need to commit to 20-35 hours a week and should really keep a specific schedule each week. You can change the hours but there needs to be some consistency.
Alpine Access has training for their positions that can last anywhere from a few days to a few weeks, so be prepared. You are also an employee of the company. There are some advancement opportunities, but not many. You are paid an hourly wage and paid every two weeks via direct deposit. One of the good things about working for this company is that after three months of working at least 20 hours a week you will be able to receive medical, dental, and vision insurance, as well as a 401K plan.
Like other virtual customer service jobs, you will be taking inbound calls for customer placing orders for products or services or answering questions about recently placed orders. Alpine does performance evaluation on calls, which means they monitor your calls and evaluate your performance. This is another reason why you need a quiet environment, if the company or any company you are doing phone work for can listen to your calls, they can hear external noises.
Another thing to remember when looking at different companies that offer work from home positions is that if you are an employee for a company as opposed to an independent contractor and work from home there is usually more reliability on your part to work a certain amount of hours. Companies like Alpine Access and Xact that hire home workers as employees, require more commitment than those who hire home workers as independent contractors. The positive is that they usually offer benefits so you have to may have to make a choice of what is more important – benefits or flexibility.
