If you are looking for products that are not run of the mill, products that are exquisite and unique, then look no further than Midnight Velvet.
Midnight Velvet’s tagline is “Signature Style Made Affordable.” It hits the nail right on the head. Midnight Velvet is comparable to a stylish boutique. It carries fashions, jewelry, home décor, bed and bath items, decorative accents and gifts each with their own unique style and flair. You can easily purchase any of Midnight Velvet’s items online, but will you want to? To answer this question, let’s take a look at the pros and cons of shopping online with Midnight Velvet from a customer’s point of view.
Pros of Shopping Online withMidnightVelvet
Customer Service – Midnight Velvet has some of the best customer service available. Returns require only a phone call, no paperwork or Return Merchandise Authorizations and the like. Midnight Velvet does not accept online payments, but its representatives take payments over the phone free of charge. Customer service representatives are always willing to answer questions with courtesy. So, when shopping online with Midnight Velvet you never have to worry about having a problem with your orders.
Uniqueness of Merchandise – The uniqueness of its merchandise is one of the strongest reasons for shopping online with Midnight Velvet. It would be difficult to find some of the items elsewhere. If you did find them, it would be difficult to match the affordable prices you receive when shopping online with Midnight Velvet.
Quality of Merchandise – Though quality of merchandise is subjective, I find that when shopping online with Midnight Velvet I receive high quality merchandise comparable to merchandise purchased in high-end stores.
Convenience – Shopping online with Midnight Velvet offers the same convenience as shopping online with any retailer. However, Midnight Velvet’s website has the added feature of a “Wish List.” It allows you to keep track of items you would like to purchase in the future. You can also email your wish list to friends and family as gift suggestions.
Credit Plan – Midnight Velvet offers a convenient credit plan. However, it is not as affordable as Fingerhut’s credit plan as the minimum payment is $30/month regardless of your balance. As you pay off your account your monthly payments never decrease.
Cons of Shopping Online withMidnightVelvet
Limited Selection – When shopping online with Midnight Velvet your choices will be limited as it carries only a limited selection of merchandise. This can be especially difficult when shopping for gifts.
Out-of-Stock Merchandise – Midnight Velvet sometimes lists items online that it does not have in stock and will not be receiving for quite some time. This can be very frustrating when shopping online with Midnight Velvet for your order will go through, then a few days later you will receive a phone call to tell you that you cannot actually have the item you had your heart set on, or you must wait months for it. This is a drawback associated with the uniqueness of the items.
Credit Reporting – Midnight Velvet does not report your credit history to the major credit bureaus. Therefore, shopping online with Midnight Velvet will do nothing for your credit score. However, the company will supply a credit reference upon request.
Now that you know the main pros and cons of shopping online with Midnight Velvet you may make an informed decision as to whether or not you would like to try it. Keep in mind, customer service is one of their strongest points. So what have you got to lose?
