When I first found out about ChaCha, I scoured the internet before signing up, worried it was a scam. Most of the information I found was either long-winded rants or years old and useless. I decided to sign up and see if ChaCha really is a legitimate work at home opportunity. Here is the truth about ChaCha as it exists now, and my experiences with it.

ChaCha is a human-powered search engine. After passing through training and an exam, you work through a web-based computer application, answering or redirecting client inquiries that they text from their mobile phones. There is no fee to sign up. You must be 18+, have good English skills, and have a social security number. All you need to work is a computer, a high-speed internet connection, Mozilla Firefox, and time.

Within ChaCha, there are three roles: expediters, generalists/specialists, and voice transcribers. All roles are on an independent contractor basis. I work as an expediter, and make two cents per inquiry. The pay scales for various roles are clearly defined and disclosed before you begin work. Considering I can handle most inquires in under fifteen seconds, I find it fair. There are no set hours. There are also no minimum or maximums as to how much you can work.

Throughout the last six weeks, I have had no problems signing in and working. The ChaCha system is stable and easy to navigate. The forums are helpful and other members are more than happy to answer your questions or clarify anything you don’t understand. If they can’t, any questions emailed to ChaCha headquarters directly are quickly and fully answered.

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ChaCha has two methods of payment. You can sign up for Pay Me Monthly (PMM) direct and fee-free to any US bank account, or they also offer a Pay Me Now (PMN) option through the First Internet Bank of Indiana that charges a two dollar fee for each cash-out. I signed up for monthly pay. The business month ended on the fifteenth and I had my total amount earned in my bank within two business days.

My only warning would be that you must have a somewhat-thick skin for this work. Inquiries about sex or requests for offensive jokes are quite common, as is foul language. Personally, this has never bothered me, as it is totally anonymous. If coarse language bothers you, ChaCha may not be the best idea.

Overall, I will say that ChaCha is not a scam and is a great opportunity. It is possible to make several hundred dollars a month doing it. Since there are no set hours, one can set goals for earnings and there are a lot of tools you can use to speed your work. ChaCha will not replace a full-time income, but it will buy your groceries for the month quite easily.