Articles for tag: Helpdesk, Knowledge Management

Karla News

Help Desk Software Review

If you are running any IT business, you need to have a help desk to provide good customer support. Most of the companies are using several help desk services like Servicedesk plus, numara track it, helpdeskpilot, zendesk, helpstar etc. I have been using ManageEngine ServiceDesk Plus for a long time. My rating for the product ...

How to Get an Entry-Level Helpdesk or Technical Support Job

Just a few years ago, technology was the undisputable “it” field. Anybody with certification, an associate’s degree, or hands-on experience could land a job working with computers and make a comfortable living doing it. But the almost-mythological quality of the IT boom caused millions of workers and students to switch gears and pursue careers in ...

Toys R Us Return Policy

The Toys R Us return policy used to be much more lenient than it is now. Previously customers could return toys and baby items from Toys R Us as long as they had a receipt. I returned unused items that I had for about a year with a receipt. Now customers have 90 days to ...

Karla News

Dorm Room Security, Staying Safe While at College

Back to School, Securely Fall is a beautiful time of the year. Starting the school year is an unfortunate side-effect. Here are some tips you can immediately put into action on keeping your information secure and keep doing them all through-out the semester. These tips will keep your information safe from prying eyes, and your ...

Karla News

The Encyclopedia Britannica 2009

The Encyclopedia Britannica 2009 (established in 1768), both in its Ultimate (now also called “Student and Home”) and Deluxe versions, builds on the success of its completely revamped previous editions in 2006-8. The rate of innovation in the last three versions was impressive and welcome. It continues apace in this rendition with Britannica Biographies (Great ...