The Maryland Insurance Administration is the official organization tasked with regulating the insurance industry and protecting Maryland consumers of insurance products. Among its duties are providing a license for Maryland insurance agents and companies and giving members of the public ongoing information about how to protect themselves when dealing with insurance agents and companies selling Maryland insurance. Both agents and consumers should familiarize themselves with the services of this official Maryland insurance department.
Consumer Issues:
The Maryland Insurance Administration works to inform and protect consumers through awareness issues and the processing and administration of Maryland insurance complaints from customers. Consumers seeking assistance from this Maryland insurance department should first go the home page at Mdinsurance.state.md.us/sa/jsp/Mia.jsp. After that, you will see a “Consumer” link in the menu near the top of the page. That is where you can find the types of information and services summarized here.
To help educate yourself on Maryland insurance and dealing with insurance companies, agents and policies, you can review several publications from the Maryland Insurance Administration. Click on the “Publications” link to find this educational information.
If you have a problem with a Maryland insurance agent or company, you can also file a complaint from the website. Click on “File a Complaint” in the “Consumer” section to get the procedure for making a complaint with the Maryland insurance department administrators.
Another benefit important to many Maryland insurance consumers is the appeals and grievance process. In this state, you may appeal to the Maryland Insurance Administration if you are denied Maryland medical insurance coverage. Click on “Appeals and Grievances” in the “Consumer” section to file an appeal of insurance denial from a Maryland insurance company.
These are the main services provide by the Maryland insurance authorities to consumers. For other information, you can see the submenu in the “Consumer” section on the website.
If you have more Maryland insurance consumer questions or concerns, you may call Customer Service at 888-204-6198.
Agent Issues:
Individuals seeking to become a Maryland insurance agent must get a license issued from the Maryland Insurance Administration. From the main page (see link above), click on “Producer” to get to the agent services section. A Maryland insurance producer is the same thing as an agent.
Click on “License Requirements” in the “Producer” section of the website to find out how to qualify for a Maryland insurance license. This includes those seeking to get licensed as a Maryland title insurance agent. Click on ‘License Candidates” to get even more information on Maryland insurance exams.
Once you have a Maryland insurance license, you have continuing education to maintain your status as a Maryland insurance agent. Click on “Continuing Education” to get the details on how to complete your Maryland insurance CE requirements.
For additional agent-related questions or concerns, use the left-hand menu in the “Producer” section of the Maryland Insurance Administration website.
Contacting the Maryland Department of Insurance:
This organization has a variety of numbers for Maryland insurance consumers, agencies and companies. You should visit the “Contact Us” page on the website and then find the purpose for your call (see Sources). The number that you call depends on the services you are requesting or inquiries you are making.
Sources:
Maryland Insurance Administration Main Page
Maryland Insurance Administration “Contact Us” Page
