If you are running any IT business, you need to have a help desk to provide good customer support. Most of the companies are using several help desk services like Servicedesk plus, numara track it, helpdeskpilot, zendesk, helpstar etc. I have been using ManageEngine ServiceDesk Plus for a long time. My rating for the product ...
The Scientific Management Era was by the likes of Frederick W. Taylor’s Principles of Scientific Management. Management science, during the 1900s, not as wide spread a it is in history bookmarked today. Management science does in fact, trace back to the early 1900s. For this reason, management science has developed throughout history and has created ...
e-Business Models Paper The “level of commitment to e-business” pyramid is a graphical representation of how involved a company is in e-business. The pyramid is broken into four sections with the lowest level of e-business commitment at the bottom and the highest level of commitment at the top. The lowest level of commitment is the ...
For decades, large companies have been faced with the challenge of organizing the sheer volume of corporate information stored in documents, either on paper, electronic files, databases or corporate portals. During the 1990’s, the concept of “knowledge management” began to develop. Its purpose was to measure and preserve the intellectual capital of a company. In ...
