Articles for tag: Customer Satisfaction, Performance Management

Karla News

Target Corporation: Company Analysis and Evaluation

SWOT Analysis Strengths • Target is an innovative and influential retail store. Their mission statement focuses on four core roles: great guest service, clean stores, in stock merchandise, speedy checkout. These guidelines make up the culture of the fast, fun and friendly stores. • Target focuses on new ideas and exclusive products, such as Clear ...

Karla News

Defining Brand Loyalty

Being a product, service or concept, a brand publicly distinguishes an organization’s products or services from competition and relates its reputation to consumer needs and expectations in local and global markets. Typically being uniquely marketed, authentic and distinctive, a brand name portrays the positioning of a firm in relation to its competitors, but also the ...

Karla News

Radisson Hotels: A Customer Driven Atmosphere

Radisson Hotels were started in 1962 by Curt Carlson who bought one Radisson Hotel in Minnesota at the time (Schroeder, 2006). By 1998, Mr. Carlson had expanded to over 300 Radisson Hotel locations in multiple countries around the world (Schroeder, 2006). One of the ways that the Radisson Hotels were able to grow at such ...